We offer in-store pick up and delivery for orders 75€ and above. Delivery charges may vary depending on distance between you and our shop.

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We do all that we can to make sure that your order is decorated to the specification on your written order form. In the unlikely event that you are not happy with your order, please let us know upon pick up/delivery of your cake, adjustments can be made for an additional charge if it was not stated on your original order. If for some reason something is not decorated correctly as stated on your order, we will make necessary changes right away. 

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In case of cancellation of your event, we offer a 50% refund (the other 50% is a non-refundable deposit) if you inform us at least 5 work days prior to the pick up/delivery.

 

Every order is hand-made. Decorative finishes are done by hand and are subject to the artistic interpretation of our expert cake decorators. You may provide us with a photograph for inspiration and duplication; however, we make no claims for exact duplication of the work done by other cake decorators. Please note that we do not provide refunds in cases where an item was prepared correctly but a flavor or texture did not meet a personal preference.